MBL GUARDIAN

Driving HSSE Excellence

End-User License Agreement (EULA)

Last Updated: April 5, 2026  •  Effective Date: April 5, 2026
IMPORTANT — PLEASE READ CAREFULLY
This End-User License Agreement ("Agreement" or "EULA") is a legally binding agreement between you (either an individual user or the organization on whose behalf you are acting, collectively "You" or "Licensee") and RSG ("Licensor," "we," "us," or "our") governing your use of the MBL Guardian mobile application and all related services, documentation, and updates (collectively, the "App").

By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, do not install or use the App.

THIS AGREEMENT IS BETWEEN YOU AND RSG — NOT WITH APPLE INC., GOOGLE LLC, OR ANY OTHER APP STORE OPERATOR. Apple Inc. and Google LLC are not parties to this Agreement and bear no responsibility for the App or its content.

1. Definitions

TermMeaning
AppThe MBL Guardian mobile application (also referred to as HSSE), including all versions, updates, patches, and accompanying documentation
Licensor / RSGThe developer and intellectual property owner of the App
Licensee / YouThe individual or organization that has accepted this Agreement and is authorized to use the App
OrganizationThe employer, enterprise, or entity that has licensed the App for use by its authorized users
Authorized UserAny employee, contractor, consultant, or representative of the Organization who is granted access to the App under a valid account
ContentAll data, records, observations, reports, and materials created or submitted through the App
DeviceAny mobile device on which the App is installed and operated
ServicesThe backend HSSE platform accessible at hsse.rsg.one in connection with the App
App StoreGoogle Play Store, Apple App Store, or any other authorized distribution platform
Privacy PolicyRSG's Privacy Policy available on this website

2. License Grant

Subject to your continued compliance with this Agreement, RSG hereby grants you a non-exclusive, non-transferable, revocable, royalty-free, worldwide license to:

  1. Download and install the App on any number of Devices owned or controlled by you or your Organization;
  2. Use the App and access the Services for your Organization's legitimate internal HSSE management purposes;
  3. Allow any number of Authorized Users within your Organization to access and use the App;
  4. Configure the App's settings and preferences to suit your Organization's operational requirements;
  5. Access, view, create, update, and manage HSSE observation records and related data within the App.

This license is granted for the term specified in your service agreement with RSG, or until terminated in accordance with this Agreement. No rights are granted except as expressly stated herein.

3. Permitted Uses

You may:

4. Restrictions

You may not, and you agree not to, directly or indirectly:

  1. Copy or Reproduce: Copy, duplicate, or reproduce the App or any portion thereof for any purpose other than permitted backup copies;
  2. Modify or Adapt: Modify, translate, adapt, or create derivative works based on the App or its source code;
  3. Reverse Engineer: Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code, algorithms, trade secrets, or structure of the App;
  4. Redistribute: Sell, resell, sublicense, assign, transfer, rent, lease, or lend the App or any rights hereunder to any third party outside your Organization;
  5. Remove Notices: Remove, alter, obscure, or deface any intellectual property notices, trademarks, branding, or proprietary rights notices in the App;
  6. Circumvent Security: Attempt to bypass, circumvent, or disable any security features, access controls, authentication mechanisms, or encryption in the App;
  7. Misuse Data: Use any Content or data accessed through the App for any purpose other than your Organization's legitimate HSSE management activities;
  8. Unlawful Use: Use the App for any unlawful, fraudulent, abusive, or harmful purpose, or in violation of any applicable law or regulation;
  9. Competitive Use: Use the App to develop or assist in the development of a competing product or service;
  10. Automated Access: Use automated bots, scrapers, crawlers, or similar tools to access or interact with the App's backend services, except as expressly authorized in writing by RSG.

5. Intellectual Property

5.1 Ownership

The App, including all its components, features, source code, user interface, graphics, logos, trademarks, trade names, and documentation, is and remains the exclusive intellectual property of RSG. This Agreement does not transfer any ownership rights to you.

5.2 Your Content

You retain ownership of all Content you create and submit through the App. By submitting Content through the App, you grant RSG a limited, non-exclusive license to store, process, and transmit that Content solely to provide the Services to you.

5.3 Feedback

If you provide suggestions, ideas, or feedback regarding the App, RSG may use such feedback freely without any obligation, compensation, or attribution to you.

5.4 Trademarks

"MBL Guardian," "HSSE," "RSG," and related logos are trademarks of RSG. Nothing in this Agreement grants you any right to use these trademarks.

6. Updates and Modifications

RSG may, at its sole discretion:

You are encouraged to keep the App updated to the latest version available on the App Store. Continued use of the App after an update constitutes acceptance of any changes to features or this Agreement.

7. Privacy and Data

Your use of the App is governed by RSG's Privacy Policy, which is incorporated into this Agreement by reference. By using the App, you acknowledge and consent to the data practices described in the Privacy Policy.

Your Organization is independently responsible for ensuring that its use of the App and any data submitted through the App complies with applicable data protection laws, including the Saudi Arabia Personal Data Protection Law (PDPL), GDPR, and any other applicable regulations.

8. Third-Party Services and Components

8.1 The App may integrate with or utilize third-party software components and services, including but not limited to:

8.2 Such third-party components are subject to their own respective licenses and terms. RSG is not responsible for the practices or policies of any third-party services.

8.3 The App Store through which you download the App (Apple App Store or Google Play Store) is a third-party service and is not operated by RSG. Your use of the App Store is governed by the respective App Store's terms of service.

9. Disclaimer of Warranties

Some jurisdictions, including Saudi Arabia, do not allow certain warranty exclusions. In such cases, the above exclusions apply to the fullest extent permitted by law.

10. Limitation of Liability

10.2 RSG's total aggregate liability arising out of or related to this Agreement shall not exceed the greater of: (A) the total fees paid by you to RSG in the twelve (12) months preceding the claim; or (B) one hundred Saudi Riyals (SAR 100) where no fees have been paid.

10.3 Safety Disclaimer: The App is a tool to assist HSSE management activities. RSG does not warrant that use of the App will prevent accidents, injuries, or incidents. Final safety decisions and professional judgment remain the sole responsibility of the Licensee and their qualified personnel.

10.4 Apple Inc. and Google LLC have no liability whatsoever with respect to claims relating to the App or this Agreement.

11. Indemnification

You agree to indemnify, defend, and hold harmless RSG and its officers, directors, employees, affiliates, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  1. Your violation of this Agreement;
  2. Your violation of any applicable law or regulation;
  3. Your use or misuse of the App;
  4. Content you submit through the App;
  5. Any claim by a third party arising from your use of the App outside the scope of this Agreement.

12. Term and Termination

12.1 Term

This Agreement is effective from the date you first use the App and continues until terminated.

12.2 Termination by You

You may terminate this Agreement at any time by uninstalling the App from all Devices and ceasing all use.

12.3 Termination by RSG

RSG may terminate or suspend your access to the App immediately, without prior notice or liability, if:

12.4 Effect of Termination

Upon termination:

13. Governing Law and Dispute Resolution

13.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to conflict of law principles.

13.2 Amicable Resolution. In the event of any dispute, the parties shall first attempt to resolve the matter amicably through good-faith negotiations for a period of 30 days from written notice of the dispute.

13.3 Arbitration. If the dispute is not resolved amicably within 30 days, it shall be referred to and finally resolved by binding arbitration administered by the Saudi Center for Commercial Arbitration (SCCA) in accordance with its applicable rules. The seat of arbitration shall be Riyadh, Kingdom of Saudi Arabia. The language of arbitration shall be English, with Arabic translations provided upon request. The arbitral award shall be final and binding upon both parties.

13.4 International Users. Nothing in this Section prevents RSG from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

14. Changes to This Agreement

RSG reserves the right to modify this Agreement at any time. When material changes are made, RSG will update the "Last Updated" date. Your continued use of the App after any changes constitutes your acceptance of the revised Agreement. If you do not agree to the changes, you must stop using the App.

15. Apple App Store Specific Terms

The following terms apply if you downloaded the App from the Apple App Store:

15.1 Acknowledgment. You acknowledge that this Agreement is between you and RSG only, and not with Apple Inc. Apple is not responsible for the App or its content.

15.2 Scope of License. The license granted to you is limited to a non-transferable license to use the App on any Apple-branded products you own or control, subject to the Usage Rules set forth in the Apple App Store Terms of Service.

15.3 Maintenance and Support. Apple has no obligation to provide any maintenance or support services for the App. RSG is solely responsible for providing support, which may be requested at info@rsg.one.

15.4 Warranty. In the event the App fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.

15.5 Product Liability. RSG, not Apple, is responsible for addressing any claims by you or any third party relating to the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection, privacy, or similar legislation.

15.6 Intellectual Property. In the event of a third-party intellectual property infringement claim related to the App, RSG, not Apple, is solely responsible for investigation, defense, settlement, and discharge of any such claim.

15.7 Third-Party Beneficiary. You acknowledge and agree that Apple is a third-party beneficiary of this Agreement and that, upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.

15.8 Export Compliance. You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

15.9 U.S. Government Users. If you are a U.S. Government end user, the App is a "Commercial Item" as defined at 48 C.F.R. §2.101, and the rights granted herein are the rights provided to all other users per this Agreement.

16. Google Play Specific Terms

The following terms apply if you downloaded the App from the Google Play Store:

16.1 Google LLC is not a party to this Agreement and has no obligation or liability with respect to the App.

16.2 Your use of the Google Play Store is subject to Google's Terms of Service and Google Play Terms of Service.

16.3 In the event of any conflict between this Agreement and Google's terms, this Agreement shall govern your relationship with RSG with respect to the App.

17. General Provisions

17.1 Entire Agreement. This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and RSG regarding the App and supersedes all prior or contemporaneous agreements, representations, and understandings.

17.2 Severability. If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17.3 Waiver. RSG's failure to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.

17.4 Assignment. You may not assign or transfer this Agreement or any rights or obligations hereunder without RSG's prior written consent. RSG may freely assign this Agreement, including in connection with a merger, acquisition, or sale of assets.

17.5 No Agency. Nothing in this Agreement creates any agency, partnership, joint venture, or employment relationship between you and RSG.

17.6 Notices. All notices under this Agreement shall be in writing and sent to info@rsg.one (for RSG) or to the email address associated with your account (for you).

17.7 Language. This Agreement is in the English language. If a translation is provided for convenience, the English version shall prevail in the event of any conflict.

17.8 Force Majeure. RSG shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, terrorism, government action, pandemic, internet outages, or natural disasters.

18. Contact Information

RSG

Email: info@rsg.one

Website: https://hsse.rsg.one

By using MBL Guardian, you confirm that you have read, understood, and agreed to this End-User License Agreement.